Customers are the lifeline of a business. They determine how capable a business is and duration of its presence in the market. The range of products and the size of the investment do not decide the life of a business but its popularity with its customers does. To root itself, a business needs to succeed in building a special bond of trust and loyalty with its clients. Such a business never needs any kind of advertising or marketing as their customers do it for them. The best way to conceive such loyal and a trustworthy bond between a customer and the business is by providing a genuine customer service.
Exclusive furniture customer service is a fine example. Every customer invests their hard earned money to purchase furniture to make their dream house a reality. Their first and foremost priority would be the value for money. This not only implicates the good quality product with fine wood and a beautiful design but also the assistance provided by the sellers when there is a mishap with the furniture like – scratches, breakage during transit etc. In such a situation Exclusive Furniture proves to be such a support to which their customers can reach out at the time of need. They assure to help them to repair and remodel their furniture to near perfection. They provide their customers with simple and plain tips to maintain and handle minor problems experienced like scratches.
The furniture from Exclusive Furniture comes with one year warranty. This warranty covers any type of manufacturing defect of the merchandise purchased. When the furniture is used every day, it is natural that with time it tends to bear scratches, ruptures. And if there is a kid at home then the appearance of the furniture tends to depreciate drastically, as we know they love to pen down their artistic abilities on the wall and furniture. But never worry when your furniture is purchased from Exclusive Furniture. They provide a special 5-year warranty scheme which covers all these damages. They promise to revamp your merchandise to near perfection.
The entire above mentioned are applicable after a purchase. But what do they offer during purchase? They provide full assistance in the safe delivery of the merchandise at your doorstep. They provide white-glove delivery. In the present world, every individual is busy almost through the day. Staying at home, expecting the delivery of the merchandise can cause little complication for a working professional. To avoid such problems, they provide scheduled delivery options, suitable for your work agenda. You can decide the time and day of the delivery. In case, you are unable to accept the delivery at the scheduled time then, anyone above the age of 18 – whether your neighbor, family friend or any other family member can be assigned to accept the delivery on your behalf. They assure a punctual, hassle-free and safe delivery.
The more promises fulfilled, the more trust gained. Exclusive Furniture, in its long 17-year journey has proved to be successful in acquiring happy customers. They endure pain to assure that their word of commitment is accomplished.